WARRANTY POLICY

OUTRAGED DIESEL 68RFE WARRANTY INFORMATION

ALL OF OUR REMAN - 750HP TRANSMISSIONS WHEN PURCHASED WITH A NEW TORQUE CONVERTER COME STANDARD WITH A 2YR UNLIMITED MILEAGE WORKMANSHIP WARRANTY FOR ORIGINAL PURCHASER (warranty can be transferred for a fee). ALL HIGHER HORSEPOWER BUILDS COME STANDARD WITH A 1YR 12,000 MILE WARRANTY. WARRANTY DOES NOT COVER ABUSE, COMPETITION USE, NEGLECT, INSTALL ERROR, NOT FLUSHING COOLERS/LINES, LOW FLUID LEVEL, TRANSMISSION LINE FAILURE, OVERHEATING, TRANSMISSION COOLER FAILURE, ISSUES DUE TO MORE POWER* THAN THE TRANSMISSION IS DESIGNED TO HOLD, OR ISSUES CAUSED BY INCORRECT TRANSMISSION TUNING. (HP RATINGS ARE BASED ON THE TRUCK HAVING 200-225PSI TRANS TUNING, 175psi For Remans)

ALL WARRANTY WORK MUST BE PERFORMED AT OUTRAGED DIESEL, IN CERTAIN SCENARIOS WE MAY SEND A SENSOR, GASKET, SEAL, OR OTHER PART TO ANOTHER SHOP AS LONG AS TRANSMISSION DISASSEMBLY ISN’T REQUIRED AND IS BELIEVED TO BE THE ONLY ISSUE. (FAULTY COMPONENT MUST THEN BE SENT BACK TO US).

ANY MODIFICATIONS DONE TO THE TRANSMISSION NOT AUTHORIZED BY US WILL VOID THE WARRANTY

IF TIRE SIZE IS GREATER THAN 35" WARRANTY IS VOID UNLESS TRUCK HAS BEEN REGEARED (PROOF OF RE GEAR REQUIRED) IDEAL MINIMUM GEAR RATIOS VS TIRE SIZE IS 3.42/33”, 3.73/35”, 4.10/37”, AND 4.56/40”

HARD PART COMPONENTS SUCH AS INPUT SHAFTS (WHETHER STOCK OR BILLET), SPRAGS, PLANETS, O/D HUBS, U/D HUBS, CASES, ETC. ARE NOT COVERED OR CONSIDERED WARRANTABLE FAILURES

IN THE UNFORTUNATE EVENT OF NEEDING A WARRANTY CLAIM, OR TRUCK IS HAVING TRANSMISSION ISSUES IT IS BEST TO STOP DRIVING IMMEDIATLY, FURTHER DAMAGE CAUSED BY CONTINUING TO RUN THE TRUCK WILL NOT BE COVERED. 

OUTRAGED DIESEL IS NOT LIABLE OR REQUIRED TO COVER TOW BILLS, SHIPPING, REMOVAL/ INSTALLATION, OR TRANSMISISON FLUID IN THE EVENT OF A FAILURE OR ANY OTHER EXPENSES ASSOCIATED WITH A TRANSMSSION ISSUE/FAILURE!

ALSO REMEMBER IN THE EVENT OF A TRANSMISSION ISSUE WE WANT TO RESOLVE THE ISSUE AS QUICKLY AS YOU DO, NO ONE INCLUDING US WANTS TO SEE SOMEONE SPEND MONEY JUST TO HAVE ISSUES, SO WHEN CONTACTING US OR ONE OF OUR DEALERS REMEMBER TO BE RESPECTFUL/POLITE AND WE WILL DO OUR BEST TO GET THE ISSUE RESOLVED AS QUICKLY AS POSSIBLE! 

IF TRANSMISSION WAS PURCHASED THROUGH A DEALER AND NOT DIRECTLY FROM US PLEASE CONTACT THEM WITH ANY QUESTIONS/CONCERNS BEFORE CONTACTING US DIRECTLY. 

FOR WARRANTY CLAIMS OR QUESTIONS OUR PHONE NUMBER IS 724-570-7692 & OUR BUSINESS HOURS ARE 9AM-5PM MON-THURSDAY, 9AM-3PM FRIDAY, CLOSED SATURDAY/SUNDAY. (WE DO NOT REGULARLY MONITOR FACEBOOK MESSAGES SO FOR BEST RESULTS PLEASE CALL) IF NO ONE ANSWERS YOU MUST LEAVE A MESSAGE, WE DO NOT RETURN ANY PHONE CALLS WITHOUT A MESSAGE AND REPEAT CALLS ARE NOT ACKOWLEDGED AND MOVED TO THE END OF THE LIST

A COMMONLY ASKED QUESTION AFTER INSTALLING A TRANSMISSION IS NOTICING A DIFFERENT CONVERTER LOCKUP THAN BEFORE OR FEELING AS IF THERE IS A “FLARE” BETWEEN SHIFTS. THE LOCKUP WILL BE DIFFERENT AND THE “FLARE” IS ACTUALLY YOUR TORQUE CONVERTER UNLOCKING BETWEEN SHIFTS AND THIS IS WHAT THE ECM/TCM IS COMMANDING, WE CANNOT CONTROL WHAT YOUR TRUCK TELLS THE TRANSMISSION TO DO, WE CAN ONLY MAKE IT DO WHAT ITS TOLD BETTER. IN SOME CASES AS THE TRANSMISSION VALUES ARE LEARNED FROM DRIVING THE TRUCK, THIS CAN BECOME LESS AND LESS NOTICABLE. SOME TRANS TUNING DOESN’T DO THIS AND OTHERS CAUSE IT TO BE MORE PRONOUNCED. STOCK TRANS TUNING USUALLY ALWAYS CAUSES THIS FEELING.

PLEASE NOTE: IT IS NORMAL TO HAVE CLUTCH MATERIAL AND SOME BUSHING MATERIAL IN THE PAN WHEN CHANGING FLUID